About us
Our Company
Teleperformance is one of the most innovative call centers in the world, leading the industry with a true passion for customer service. Our main focus is to truly connect our clients with their customers. Our bilingual agents provide an array of services to Hispanic Markets in the US such as: customer service, sales, retention, collection and back office support for various prestigious clients around the world. With over 30 years of experience, and presence in 50 countries, our high quality results and outstanding performance is what separates us from our competitors. If you want to know more about Teleperformance click here.
“You’re Hired!” Campaign
In April 2010, Teleperformance launched its “You’re Hired!” initiative aimed to attract active, eager individuals in the country who aim to reach higher goals. This campaign was created when a group of talented members in the company wanted to communicate the difference between a regular contact center and Teleperformance.
Based on our strong company values – integrity, innovation, commitment, professionalism and respect, we provide the tools needed to earn independence, to boost talent and to inspire our people to pursue their dreams.
History
Founded by Daniel Julien in 1978, Teleperformance quickly became the benchmark for call centers because of its quality service and customer satisfaction. By 1986, Teleperformance became the leading contact center in France. At the end of that year, the company began opening other subsidiaries around the world.
Today, Teleperformance has more than 268 contact centers in 50 countries around the world. In Mexico, Teleperformance has call centers located in Monterrey, Guadalajara, Hermosillo, Aguascalientes and Chihuahua.
We are a people company and we are proud of it!
| Values lived |
A true community |
We’ll share the fun |
At Our Company, our values define the way we do business, the way we interact with our customers and with each other. |
Our Citizen of the Planet ecological initiatives and Citizen of the World philanthropic events are clear examples of how Teleperformance works together to give back to society.
It shows the difference that can be made by people working with their heart and embodying our values. |
In Teleperformance, there’s always something fun to do.
We go to great lengths to ensure that there is a healthy balance between fun and getting down to business. For example, we have our own sports leagues, talent and art competitions, holiday fes- tivities, and several other events throughout the year. |
Social Responsability
We help and support the communities in which we are present. Our teams come together to aid those in need in our communities through our “Citizen of the World” (COTW) charitable activities.
We assume our responsibility of protecting nature and lessening our impact on the environment with our “Citizen of the Planet” (COTP) actions which are focused on carbon footprint reductions.
We invite our friends and families to join us so as our Teleperformance family grows, so does the positive impact we make. In our externally related activities, we strengthen bonds and deepen commitments — to each other, as well as to the communities in which we live and work.
More than 11.5 million lives in all world regions have been positively affected by our COTW programs since the program’s inception.
| Citizen of the World |
Citizen of the Planet |
Global Compact |
“It’s the right thing to do for the world.”
Citizen of the World was established in 2006 as Teleperformance’s charitable initiative to help the world’s most vulnerable infants and children meet basic survival …
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“It’s our commitment to minimize negative environmental impacts by acting in a sustainable manner to ensure future generations have the ability to meet their own needs.”
“Citizen of the Planet” (COTP) is a global corporate initiative aimed at ensuring Teleperformance …
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The UN Global Compact asks companies to embrace, support and enact, within their sphere of influence, a set of core values in the areas of human rights, labour standards, the environment, and anti-corruption. Teleperformance embraces, practices and disseminates the Principles…
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Join Us!
Can you reach your dreams? Do you believe the sky is the limit? Do you think anything is possible? You Are Hired!
Teleperformance is an ideal platform for you to hone and develop your skills and reach what you’ve been striving all along. If you dream about reaching your goals and forging your own future, join us!
